Supporting Super Bowl Security

This video details how WAVE software technology was used to support security operations at the 2009 Super Bowl in Tampa City.

Transcript

Major John Bennett: We’re no stranger to having the Super Bowl in Tampa. This will be our fourth game. So when the bid came through several years ago, it was time to get ready because this was going to be our first Super Bowl post 9/11 and not only post 9/11, but the Super Bowl has become exponentially large.

Captain Cherry Adkins: It has over half a million people that come to a certain concentrated area in the city. We can’t do it with one agency.

Corporal Doug Pasley: It takes about a thousand to fifteen hundred people almost every day to work these events and then that does not even account our federal partners, FBI, ATF, Customs, and Border Patrol.

Major John Bennett: We knew that it was ncessary to have that situation awareness through one piece of technology where everybody was feeding at at the same time whether it is public works, law enforcement, fire, medical. We have to also track our assets and that’s how we arrived with E-Sponder and for many years now we’ve been using E-Sponder as the techology hub for hundreds of events.

Robert Wolf: E-Sponder is a command and control platform built on Microsoft SharePoint that allows for various emergency response organizations to plan and execute events of any kind.

Captain Cherry Adkins: E-Sponder has been pivotal in creating that communication feed between all the agencies.

Robert Wolf: In the case of Super Bowl, we wanted to bring Microsoft Surface to the event and be able to integrate with Microsoft Virtual Alert and we worked with another partner in the fusion development to bring that technology to us.

Alim Somani: The incident commander wanted to have some sort of a dashboard. A visual medium whereby he could pan through the entire venue and very quickly get a sense of what was going on. It’s the same E-sponder data that was available on the laptop and on the desktop, but here it is represented on a map, on a 3D map, and on a map that you can interact with, that you can touch.

Major John Bennett: When I go to Microsoft Surface I get to navigate around that data with just a fingertip and as I move the Microsoft Surface table around and I change the configuration, I’m getting all of that data bubble up to the top for me to make executive decisions on it.

Alim Somani: I think the big challenge was we got a call with four weeks to Game Day and normally integrating data from a system into something new, that doesn’t get done in four weeks. I think within a week we were able to get E-Sponder data showing on a map.

Kartik Subramani: The Microsoft platform really makes it easy to interoperate between you know Surface device and a SharePoint server. There’s actually no difference in the way we approach writing a Surface app than we would traditionally write any other app for the Microsoft platform. One other technology that we’ve integrated is the WAVE Communication software provided by Twisted Pair. Now what WAVE allows us to do is to speak over radio networks either through one of the computers or through our voice over IP phones.

Tom Guthrie: The Super Bowl is a good example, but it could be any incident or any situation that many agencies need to respond to be involved in. What we will do through the software is connect to each of the communication systems.

Corporal Doug Pasley: The idea behind the radio in the Microsoft Surface table is you can pull up the radio, push your finger on the button, and you can communicate through a microphone right to whichever frequency you’ve pushed.

Alim Somani: I think the solution was possible in such a short timeframe because you had three Microsoft partners coming together. What would have ordinarily have taken months was able to come together in a very short time period.

Tom Guthrie: Most people would probably think of Microsoft tools as Office and other applications that are more administrative in nature, but what we’re showing here is that it’s very mission-critical. The role here, you’re saving lives. You’re getting assets where you need to. You’re responding to events and it’s not just “Oh I’m going to do a PowerPoint or a Word document,” I’m using this for mission-critical communications. So like this is part of their role within the public sector is to show “Hey I’m not just for the white collar office user or the home user, I can be used as part of mission-critical communications.”

[End of Audio] Duration: 3 minutes 55 seconds

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Category: Case Studies