An Award-winning WAVE-powered Communications Interoperability Solution from Saab

Saab’s TactiCall communications interoperability solution is a recently developed system which simplifies all aspects of voice and data communications management for emergency responders and incident command and control. Built to a rugged specification and designed for fast deployment, TactiCall includes WAVE software technology to seamlessly connect the multiple communications system typically found at incident locations.

In 2007 TactiCall was awarded a Danish technology prize for communication in catastrophe relief operations.

Early in 2008, Saab did a successful test of TactiCall in cooperation with the United Nations High Commission for Refugees (UNHCR) on behalf of the UN Working Group on Emergency Telecommunications (WGET)

Watch the UNHCR evaluation video...


Speaker 1: Saab Communications has developed and produced advanced communication systems since the early 1980’s. TactiCall is a flexible communication product especially fitted to the needs within civil security. In 2006, the Danish Ministry of Science, Technology, and Innovation launched a competition called Communication Under Extreme Conditions. The aim was to create an innovative communication unit for harsh environments supporting emergency relief operations. In January 2007, Saab communications was announced the winner with their TactiCall product. In July, Saab was invited to participate in the meeting with the United Nation working group on emergency telecommunications. Here it was decided to do a field test of TactiCall in cooperation with Stephane Imberton from UNHCR. The first phase of the evaluation took place in Sweden in March 2008 during the workshop on emergency management held by UNHCR Emergency and Security Service together with the Swedish Rescue Service Agency. A part of the workshop was a three days’ exercise, where operators at the headquarter used TactiCall as their only communication platform.

The participants divided in four teams of 10 spread on 8 vehicles were sent on a mission to field off an operation along a border area where multiple incidents took place just like a mission in the field. A heavy radio traffic was expected from some of the incidents and would certainly be generated more or less simultaneously on multiple channels.

There was given no instructions to their operators before start of the exercise. Guidance was given on the fly, which in the words of Stephane Imberton, proved that the system really was performing well.

During the exercise, two TactiCall systems was connected to each other and a TactiCall IP link through canopy as well as the use of a beacon was tested. TactiCall was used for patching between radios and for two-level access to radios. Four operators were connected to the system and connected via Wi-Fi Stephane Imberton used his laptop to operate the system from the front of a Land Cruiser. During the exercise, six minor development objects and ten minor wishes were observed. Thanks to the reactivity of TactiCall software engineers present on site during the simulation some of the minor changes to the client software were even performed on the fly.

The development of TactiCall for humanitarian operations will continue. The observations from the field exercise in Sweden will be incorporated in the project, which is expected to launch two products, the stand-up TactiCall deployable and a complete office solution.

[End of Audio] Duration: 03 minutes 47 seconds

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Category: Case Studies